Get in touch today

 

Via Facebook

Need help or advice?
Private message us on facebook.

 

 

Via Twitter

Need help or advice?
Tweet us on twitter.

 

 

 

Via email

Need help or advice?
Click here to ask a question.

 

 

Chat online

Click here to start a chat with an advisor.

 

 

 

By phone

Please dial 2300 if you are calling from your Lebara Mobile (Free waiting time. Thereafter EUR 0.20 per call).

For general inquiries, from any other mobile or from a fixed line please dial 0811 29 2323 from France or +33 1722 823 23 from abroad. Call charged at your service provider's rate (local call from a fixed line).
Our opening hours are Monday to Sunday, 9am - 9pm (Paris time).

To activate your SIM from your Lebara mobile, please dial 2333 for free. From any other mobile or from a fixed line please dial +33 1722 823 33 from France or from abroad. Call charged at your service provider's rate (local call from a fixed line).
Our opening hours are Monday to Sunday, 9am - 9pm (Paris time).

Via post

If you would like to write to us we’d love to hear from you.Our address is:

Lebara Mobile Service Client
90 boulevard National
92250 La Garenne Colombe
France

 

Important Numbers

Details Numbers Cost
To check your balance or top up your credit 2323 Free
Customer services from your Lebara SIM card 2323 20 cents per call
Customer services from a fixed line or other mobile phones 0811 292 323 Standard service provider rates
Customer Services from abroad +33 172 28 2323 Calls charged at your service providers international rate
Voicemail from your mobile 2345 Free
Voicemail from a fixed line +33 172 28 2345 Standard service provider rate
Voicemail from abroad +33 172 28 2345 Standard international service provider rate
Theft or loss 0811 29 2323 Standard service provider rates
Emergency Number 112 Free